AI assistant chatbots that enhance the traveler experience.
MyTrip.AI Assistants understand your business, your products, your customers, and how to improve the traveler experience with real-time responsiveness — helping your sales and support teams generate more leads and delight travelers.
Improve conversion rates with your own AI Assistant chatbot.
Everything your AI concierge does
What we build
Custom-built AI Assistants for travel businesses of any size.
Travel Agent & Trip Planning Assistant
An automated, personalized chatbot for your website. It scans your site and your uploaded documents as its knowledge base, passes the chat to human operators, captures visitors’ contact details, and emails you the chat history.
AI Concierge for your Hotel or Property
A custom concierge that assists travelers 24/7 with booking and concierge services across their preferred channel — SMS, WhatsApp or email. Integrates with virtually any system that has an API for an optimal guest experience.
Enterprise AI Agents & Workflows
Combine traveler-facing chatbots, internal chatbots and proprietary AI productivity workflows to scale your AI efforts. Give your marketing and sales teams superpowers while improving the traveler experience 10×.
Case studies
Transforming travel with AI.
How MyTrip.AI Assistants are reshaping customer interactions for tour operators, travel agencies and specialty lodging companies.
Tour operator
Undiscovered Mountains
They needed a smarter way to manage traveler inquiries year-round. MyTrip.AI deployed an assistant that qualifies leads across season-specific activities — from trail running to husky sledding — handles routine Q&A so the team can focus on high-touch trip planning, and captures after-hours inquiries, routing high-value leads to human advisors. Within weeks: smoother interactions, fewer repetitive emails, and a foundation for scaling AI.
Read the case studyTravel agency · 20 years in Ecuador
Happy Gringo
Happy Gringo wanted top-tier, round-the-clock interaction on their site. MyTrip.AI integrated an assistant that streamlines lead capture, handles detailed Galápagos and South America queries, and passes meaningful inquiries to real agents for follow-up. They increased their conversion rate while saving hundreds of hours by pre-qualifying clients and handling time-wasting questions with AI.
Read the case studyWith MyTrip.AI you can
Give your travel business — and your team — superpowers.
Significantly reduce response times, serve clients 24 hours a day, and dramatically improve website engagement and sales. Your Assistant learns the voice and tone of your company, and understands your website, your products, and your way of doing business.
- ✓Reduce response times and serve clients around the clock
- ✓Increase customer satisfaction, loyalty and engagement
- ✓Lift conversion, cross-sell and upsell across your funnel
- ✓Speaks in your company’s voice — trained on your real conversations
Features & benefits
Why a MyTrip.AI Assistant?
Custom-built Assistants trained to provide a seamless, conversational travel experience for your travelers.
Always on
Round-the-clock sales & service
24/7 answers exactly when travelers need them — at any hour, significantly improving satisfaction and loyalty.
Any channel
Instant replies, anywhere
No more long waits. Instant answers via web chat plus optional email, SMS, Facebook Messenger and WhatsApp.
Personalized
Tailored suggestions that convert
Senses traveler needs and reads history to recommend destinations, stays and activities — and cross-sell and upsell.
Knowledgeable
Knows your business cold
Trained on your website, products, policies and provider data via APIs — and on your chat histories to keep your voice.
Conversational booking
A simpler way to book
Guides travelers to the right trip and through reservation — quicker and friendlier than a typical website flow.
Human handoff
Swift issue resolution
Solves problems fast or escalates by passing the chat to a human agent — turning friction into a positive experience.
Multilingual
Breaks language barriers
Converses naturally in each traveler’s preferred language, so you can grow globally — online 24/7 in any language.
Integrated
Plugs into your tech stack
Becomes the brain, eyes and voice of your business — connecting CRM, databases and partner systems via APIs, Zapier and web-navigating bots.
Done for you
We build it for you
Chat with our AI Assistant Builder to define what your assistant should and shouldn’t do — and get a cost and timeline to build it.
Get started
Give your travelers an AI concierge.
Learn how AI-powered Assistants can help your sales and support teams generate more leads and delight travelers. It’s time to give your travel business and your employees superpowers.