The Journal
Category: Conversational Commerce

Strategic Use of AI for Travel Companies
What if you could convene the world’s top minds—right at your keyboard—to help you think through every scenario? With the right AI…

What is an AI Agent?
In short, an AI Agent is like hiring a tireless, rule-perfect assistant that plugs directly into your existing tools—chat, email, booking systems—to…
AI Agents, AI Assistants, AI Integration, AI Tools, Conversational Commerce, Customer Service, Latest News, Our Blog, Sales50 Largest Challenges to Travel Agencies, Tour Operators & Activity Providers in 2025
Learn how AI can help travel companies overcome some of their biggest challenges.

How Travel Agencies are Using AI in 2025
How are travel agencies and tour operators using AI in 2025?

Turn Data Chaos into Customer Delight: How AI Can Centralize Your Travel Systems
From OTAs to AI Agents: Why the Future of Travel Is Direct and Integrated

From OTAs to AI Agents: Why the Future of Travel Will Be Direct and Integrated
From OTAs to AI Agents: Why the Future of Travel Is Direct and Integrated

Multi-Turn Chat Evaluation – How to Know if Your Chatbot Stinks
Evaluating Customer Satisfaction Levels in Multi-Turn Conversations with AI Assistants Evaluating the performance of AI assistants, particularly in multi-turn conversations, is a…

Google Search API Leak – In-Depth Analysis
This is a discussion with an AI Assistant that I created. The assistant was provided with a spreadsheet containing the contents of…

GEO – Generative Engine Optimization – the Next SEO
Generative Engine Optimization (GEO): The Future of SEO and Content Strategy Introduction In search engine optimization (SEO), a new paradigm has emerged,…

A Brief History of The Travel Agent
Once upon a time, travelers had no choice but to navigate their journeys through the gates of local travel agents, guardians of…